Why We Chose To Get ISO 27001:2013 Certified And What It Means

Have you ever thought about how we at LeadFamly manage the security of our customers’ data?

Earlier this year, we were granted an ISO 27001:2013 certification. ISO is an international information security management standard. It’s recognized internationally, and the same certification is granted in all countries. This means it’s not just relevant in the United States (like the California Consumer Privacy Act [CCPA]) or Europe (like the General Data Protection Regulation [GDPR]) .

Here’s why we chose to get accredited

The short answer: it’s a quality stamp that we handle data in a secure way.

ISO requires: 

  • A higher level of security
  • A process for keeping data secure (this is on-going)
  • That people, processes, and IT systems go through a regular risk management process

It took our team 6 months from the application process, to aligning and analyzing our processes, to going through an external audit to become accredited. Now, we’re not complaining; we are only showing that we dedicated a lot of time and energy to this.

In fact, we are the only company in the marketing gamification space that is ISO 27001 certified. Our competitors have not tackled this.

Here’s what it means for our clients
and their customers:

  • The ISO 27001:2013 is a quality stamp of assurance
  • All data is handled and stored in a secure way
  • There’s a structure and follow-up process to ensure it’s continuously secure 

You can read more about ISO 27001:2013 here.

Knowing that insanely high engagement and retention are possible by gamifying marketing campaigns, we predict that gamification will be the launchpad of marketing initiatives in the future.

Game on!


IT Governance USA
Certification Europe